Yes, at Glowlizsse, we pride ourselves on crafting products that are genuinely all-natural. Each item in our collection is meticulously formulated using only the finest botanical extracts, essential oils, and other naturally derived ingredients. We are committed to excluding harsh chemicals, artificial fragrances, parabens, sulfates, and other synthetic additives that can irritate the skin or compromise your well-being. Our dedication to nature ensures that you receive pure, potent, and gentle skincare solutions.

While many of our products are specifically formulated with gentle ingredients known to be suitable for sensitive skin, we always recommend exercising caution. Skin sensitivities can vary greatly among individuals. To ensure compatibility, we advise checking the detailed ingredient list on each product page. Furthermore, performing a small patch test on a discreet area of your skin (like behind the ear or on the inner forearm) 24-48 hours before full application is highly recommended to rule out any potential reactions.

Glowlizsse offers a range of convenient shipping options to ensure your products arrive safely and promptly. For our valued customers in the UK, we provide both standard and expedited shipping services. Standard shipping typically takes 3-5 business days, while expedited options deliver within 1-2 business days. We also proudly ship to select international destinations. Please note that international shipping times and costs may vary depending on the region. You can view detailed shipping information and costs at checkout before finalizing your purchase.

Keeping track of your Glowlizsse order is simple and straightforward. As soon as your order has been processed and dispatched from our warehouse, you will receive a comprehensive shipping confirmation email. This email will contain your unique tracking number along with a direct link to the carrier's tracking page. You can click this link at any time to monitor the real-time progress and estimated delivery date of your package. If you encounter any issues with tracking, our customer service team is always ready to assist.

Your satisfaction is our utmost priority at Glowlizsse. We stand by the quality of our products and offer a generous 30-day satisfaction guarantee. If, for any reason, you are not completely delighted with your purchase, you may return the product within 30 days of receipt for a full refund. The item must be in its original packaging and reasonably unused. To initiate a return, please contact our customer support team with your order details, and they will guide you through the simple process.

Once we receive your returned item and it has undergone a brief inspection, we aim to process your refund swiftly. Typically, refunds are initiated within 5-7 business days after the returned product arrives at our facility. Please be aware that the time it takes for the funds to reflect in your account may vary depending on your bank or payment provider. You will receive an email confirmation once your refund has been processed. If you have any concerns about the status of your refund after this period, please do not hesitate to contact our customer support team.